funky candles!
How is your data used?
Last updated: 18.01.2026
1. Introduction
Funky Candle Company respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://funkycandle.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business name: Funky Candle Company
Email: funkycandlecompany@gmail.com
We are the data controller for your personal data.
3. Personal Data We Collect
When you use our website or place an order, we may collect:
Identity Data: name, title
Contact Data: billing address, delivery address, email, phone number
Order Data: products purchased, order history, returns
Payment Data: payment method (note: we do not store full card details)
Technical Data: IP address, browser type, device information
Usage Data: pages viewed, interactions with the site
Marketing Preferences
4. How We Collect Your Data
When you create an account
When you place an order
When you contact customer support
Through cookies and similar technologies
Through third-party services (e.g. payment or delivery providers)
5. How We Use Your Data
We use your personal data to:
Process and deliver your orders
Manage payments, refunds, and returns
Communicate order updates
Provide customer support
Improve our website and services
Send marketing emails (where consent is given)
Prevent fraud
Comply with legal obligations
6. Lawful Basis for Processing
We process personal data under the following lawful bases:
Contract: to fulfil your order
Legal obligation: accounting and tax requirements
Legitimate interests: improving services and fraud prevention
Consent: marketing communications
7. Payments
Payments are processed securely by third-party payment providers such as [Stripe / PayPal / Klarna].
We do not store or process your full payment card details.
8. Data Sharing
We may share your data with:
Payment processors
Delivery and courier services
IT and hosting providers
Marketing platforms (email or analytics)
Professional advisers
Authorities where legally required
We never sell your personal data.
9. International Transfers
Some service providers may be located outside the UK. Where this occurs, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses).
10. Data Security
We use appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and restricted access.
11. Data Retention
We keep personal data only for as long as necessary:
Order and accounting records: up to 6 years (legal requirement)
Marketing data: until you withdraw consent
Account data: until account deletion is requested
12. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact [email address].
13. Cookies
We use cookies to:
Enable site functionality
Analyse traffic
Support marketing activities
Please see our Cookie Policy for more details.
14. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies.
15. Complaints
If you have concerns, please contact us first.
Website: https://funkycandle.co.uk
16. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.